Terms of Service

Terms of Service

Terms of Service for WhatsApp Cloud API

Effective Date: May 8, 2024

Usage Restrictions:

The WhatsApp Cloud API is provided by Meta for business messaging purposes.

Businesses may use the API to send and receive messages but must adhere to its intended use.

Charges and Billing:

Access to the WhatsApp Cloud API is free of charge.

However, businesses are responsible for any charges incurred when sending messages through the API.


Businesses must comply with all applicable laws, regulations, and WhatsApp policies.

Failure to comply may result in suspension or termination of API access.

Meta’s Role:

Meta operates the Cloud API and manages encryption/decryption keys on behalf of businesses.

WhatsApp does not have access to keys or message content.


Users must accept the latest Terms of Service by following this link: WhatsApp Terms of Service